Cuevana values your privacy and takes its responsibilities for the processing of your personal data seriously. We are committed to ensuring that personal data processing complies with the General Data Protection Regulation (GDPR) and the Data Protection Act.
Personal data: any information concerning a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to them. Your personal data may include nominative data: this is the information you provide when you contact us in the "Contact" section, in particular your email address, username, surname, first name and photocopy of your identity papers; as well as electronic identification data: this is the information made available on or from your computer when you connect to the Internet and which enables the Site to identify you as an Internet user, in particular via IP addresses.
Services: directory and referencing services for Third Party Site Titles accessible on our Site
Third Party Sites: legal streaming and SVOD service platforms offering the purchase, viewing or rental of Titles listed on the Site. We are independent of Third Party Sites
Titles: films, documentaries and series referenced on the Site and offered by legal streaming and SVOD service platforms
User: any person who browses our Site and/or is registered as a Member and/or uses the services offered on our Site
Cuevana may collect personal data from any Users when they:
Data that may be processed by our Site are the following: the user’s full name, username, e-mail address, profile, social media data, geolocation data, data concerning the user’s interests, data concerning browsing on the Site, e-mail after-sales correspondence/service notifications; ratings and comments by the user.
When creating an account as a Member, you can subscribe to our Site newsletter.
If after subscribing to the newsletter you no longer wish to receive it, you can unsubscribe at any time by clicking on the unsubscribe link found at the end of each newsletter.
You can contact us directly via our contact form. In order to process your request, we need your name and email address. In this case, we use your data exclusively to process your request and perform the order expressed in the contact form.
We record information from your browser or mobile device when you browse any of our Sites or use our Services, such as your IP address, unique identifier, cookies and data about the pages you visit. This information is stored in log files and collected automatically. These data are studied to improve our offering, prevent fraud and provide you with a more customised browsing experience.
As specified in the legal notices, your personal data is hosted in Data Centres located in France (OVH).
The processing carried out is designed to facilitate browsing on the Site, customise the services in line with the user's browsing history, analysis of the number of visitors to and use of our Site, manage the dispatch of the newsletter, provide assistance and follow up on communications concerning our Services, and/or access, modify or delete your personal data.
The legal basis for personal data processing is Article 6 paragraph 1, subparagraphs a), c) and f) of the General Data Protection Regulation, which are as follows
Unless otherwise required by law, if your account is inactive for 2 years and if you have not unsubscribed within that 2-year period, your account will be automatically deleted along with all Personal Data associated with that account.
sessionid; p2w_language; csrftoken; cf_clearance (Cloudflare)
_pk_ref; _pk_cvar; _pk_id; _pk_ses
You can prevent the storage of cookies on your computer or mobile phone by setting your browser not to accept them. With regard to data stored on our servers, none of these data will be transmitted without your prior consent.
If you do not want your computer to be recognised, you can prevent the storage of cookies on your hard drive at any time via your browser settings, and/or delete the cookies stored on your device.
Cookies are automatically deactivated within 13 months of being stored.
You have the general right to access, correct and delete any Personal Data concerning you that have been collected during your use of the Services on our Site.
You also have the right to object to the processing of your Personal Data for legitimate reasons, as well as the right to object to this data being used for commercial prospecting purposes.
You may access and obtain a copy of the data concerning you, or have them corrected or deleted. In addition, you may at any time modify the information you have provided via the "contact" section.
We make every effort to protect your Personal Data against any form of loss, misappropriation, intrusion, disclosure, alteration, misuse or destruction. Our Site is equipped with an SSL encryption system.
This is why, as a security measure, when making any request via the "Contact" form, we may ask you, depending on your request, to provide your email address, full name and a photocopy of your identity papers.
If we use service providers that process your data outside the European Union, it is possible that your data will be transferred to a country that does not provide the same level of protection as within the European Union. In such cases, we will ensure that the relevant service providers provide an equivalent level of protection.
We share Personal Data with our service providers only to ensure the proper functioning of the site.
We may disclose your Personal Data to a third party if we are required to do so by law or a regulation, or to respond to an order from legal authorities.
You can ask questions about the collection of your Personal Data or about a specific request for deletion or access to your Personal Data by completing the "Contact" form provided for this purpose.
In addition, when exercising your rights, you can contact the Data Protection Officer at [email protected]
If after contacting us you believe that your rights concerning your data are not being respected, you can submit a complaint to the CNIL.